{"id":125818,"date":"2020-12-10T23:13:31","date_gmt":"2020-12-10T22:13:31","guid":{"rendered":"https:\/\/www.ffos.unios.hr\/quality\/sustav-upravljanja-kvalitetom\/"},"modified":"2026-08-28T11:11:17","modified_gmt":"2026-08-28T09:11:17","slug":"quality-management-system","status":"publish","type":"page","link":"https:\/\/www.ffos.unios.hr\/en\/quality\/quality-management-system\/","title":{"rendered":"Quality Management System"},"content":{"rendered":"<div class=\"col-md-10 col-sm-9\">\n<div class=\"page-content thumbnail\">\n<h2><strong>MISSION OF THE QUALITY ASSURANCE SYSTEM<\/strong><\/h2>\n<p><strong>The mission of the Quality Assurance System is to <\/strong>continuously<\/p>\n<ul>\n<li>ensure<\/li>\n<li>implement<\/li>\n<li>plan<\/li>\n<li>monitor<\/li>\n<li>analyse and<\/li>\n<li>enhance the Quality Assurance System of the Faculty of Humanities and Social Sciences in Osijek.<\/li>\n<\/ul>\n<p>The development and enhancement of the Quality Assurance System are carried out in accordance with the Development Strategy of the Faculty of Humanities and Social Sciences and Josip Juraj Strossmayer University of Osijek, the University Centre for Quality Assurance and Enhancement in Higher Education, and the recommendations of the Agency for Science and Higher Education.<\/p>\n<p>&nbsp;<\/p>\n<p>You can download the Mission of the Quality Assurance System document &gt;&gt;&gt; <a href=\"https:\/\/www.ffos.unios.hr\/wp-content\/uploads\/2022\/11\/Misija-sustava-za-osiguranje-kvalitete.pdf\">HE<\/a><a href=\"https:\/\/www.ffos.unios.hr\/wp-content\/uploads\/2022\/11\/Misija-sustava-za-osiguranje-kvalitete.pdf\">RE<\/a><\/p>\n<hr \/>\n<h3><strong>QUALITY ASSURANCE STRATEGY<\/strong><\/h3>\n<p style=\"text-align: justify;\">The Quality Assurance System serves to establish principles, criteria and methods for maintaining and enhancing higher education, scientific research, international cooperation and visibility, as well as professional and administrative activities at the Faculty.<\/p>\n<p style=\"text-align: justify;\"><strong>In order to achieve its fundamental tasks and objectives, the Faculty will focus on monitoring and enhancing quality in the following areas of evaluation:<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.ffos.unios.hr\/images\/strategija3.jpg\" alt=\"\" width=\"662\" height=\"667\" \/><\/p>\n<p>You can download the Quality Strategy document &gt;&gt;&gt; <a href=\"https:\/\/www.ffos.unios.hr\/wp-content\/uploads\/2023\/10\/strategija-hr-1.pdf\">HERE<\/a><\/p>\n<p>&nbsp;<\/p>\n<h3><strong>QUALITY POLICY<\/strong><\/h3>\n<p style=\"text-align: justify;\">The Quality Policy of the Faculty of Humanities and Social Sciences in Osijek promotes the continued commitment of the Faculty management and all employees to excellence in education and scientific research, as well as to international visibility, while meeting the high expectations of all stakeholders in higher education and science and, ultimately, of society as a whole.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>The Quality Policy of the Faculty of Humanities and Social Sciences in Osijek aims to achieve the following objectives:<\/strong><\/p>\n<p><strong><img decoding=\"async\" src=\"https:\/\/www.ffos.unios.hr\/images\/politika.jpg\" alt=\"\" \/><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>You can download the Quality Policy document &gt;&gt;&gt;<strong> <a href=\"https:\/\/www.ffos.unios.hr\/wp-content\/uploads\/2026\/04\/Politika-kvalitete-Filozofskog-fakulteta-u-Osijeku.pdf\">Quality Policy<\/a><\/strong><\/p>\n<hr \/>\n<h3>Historical Overview<\/h3>\n<ul>\n<li style=\"text-align: justify;\">On 16 January 2006, by decision of the Dean, the first Committee for Quality Assurance and Enhancement in Higher Education was appointed. It consisted of the Vice-Dean for Teaching, the Secretary, a representative of the teaching staff, a representative of teaching assistants and a student representative.<\/li>\n<li style=\"text-align: justify;\">On 8 April 2008, the Office for the Enhancement of Education Quality was established, employing two staff members: the Head of the Office and an administrative officer.<\/li>\n<li style=\"text-align: justify;\">On 25 February 2009, the Faculty Council adopted the Regulations on the Organization and Operation of the Quality Assurance System in Higher Education at the Faculty of Humanities and Social Sciences. Under these Regulations, the Committee for Quality Assurance and Enhancement in Higher Education was expanded to nine members and has since consisted of: the Vice-Dean for Teaching, the Faculty Secretary, the Head of the Office, three representatives of the teaching staff, two representatives of teaching assistants and a student representative.<\/li>\n<li style=\"text-align: justify;\">Article 44 of the Statute of the Faculty of Humanities and Social Sciences (of 11 March 2009) stipulates that the Faculty Council appoints the Committee for Quality Assurance and Enhancement in Higher Education as its standing body.<\/li>\n<li style=\"text-align: justify;\">Since 2009, the monitoring and enhancement of the quality of education at the Faculty have been carried out through the work of the Committee for Quality Assurance and Enhancement in Higher Education and the Office for the Enhancement of Education Quality. The Committee and the Office work in coordination and share responsibility for quality assurance and enhancement in all areas of the Faculty&#8217;s activities.<\/li>\n<li><strong><a href=\"https:\/\/www.ffos.unios.hr\/download\/ffos-povijest-nastanka-sustava-osiguravanja-kvalitete-na-filozofskome-fakultetu-u-osijeku-2015.pdf\">Historical Overview<\/a><\/strong><\/li>\n<\/ul>\n<hr \/>\n<h3>Structure of the Quality System<\/h3>\n<p style=\"text-align: justify;\">The Regulations on the Organization and Operation of the Quality Assurance System at Josip Juraj Strossmayer University of Osijek (Senate Decision of 29 September 2006) and the Decision on Amendments to the Regulations on the Organization and Operation of the Quality Assurance System at Josip Juraj Strossmayer University of Osijek (Senate Decision of 26 June 2012) established the <strong>organizational structure of the University&#8217;s quality assurance system<\/strong> (see <strong>Figure 1<\/strong>).<\/p>\n<p><strong>Figure 1.<\/strong><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.ffos.unios.hr\/images\/ustroj-kvalitete-sveuciliste.jpg\" alt=\"\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>The structure of the quality system of the Faculty of Humanities and Social Sciences <\/strong>and its relationship with the University&#8217;s quality assurance bodies are shown in <strong>Figure 2<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Figure 2.<\/strong><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.ffos.unios.hr\/images\/ustroj-kvalitete.jpg\" alt=\"\" \/><\/p>\n<ul>\n<li style=\"text-align: justify;\"><strong>Organizational units of the quality system:<\/strong> the University Centre for Quality Assurance and Enhancement in Higher Education and the Quality Assurance Offices at the University&#8217;s scientific\/artistic and teaching constituent units.<\/li>\n<\/ul>\n<ul>\n<li style=\"text-align: justify;\"><strong>Professional quality assurance bodies: <\/strong>the Committee for Quality Assurance and Enhancement in Higher Education at the University and the Committees for Quality Assurance and Enhancement in Higher Education at the University&#8217;s scientific\/artistic and teaching constituent units.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MISSION OF THE QUALITY ASSURANCE SYSTEM The mission of the Quality Assurance System is to continuously ensure implement plan monitor analyse and enhance the Quality Assurance System of the Faculty of Humanities and Social Sciences in Osijek. The development and enhancement of the Quality Assurance System are carried out in accordance with the Development Strategy [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":125692,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-125818","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ffos.unios.hr\/en\/wp-json\/wp\/v2\/pages\/125818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ffos.unios.hr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ffos.unios.hr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ffos.unios.hr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ffos.unios.hr\/en\/wp-json\/wp\/v2\/comments?post=125818"}],"version-history":[{"count":1,"href":"https:\/\/www.ffos.unios.hr\/en\/wp-json\/wp\/v2\/pages\/125818\/revisions"}],"predecessor-version":[{"id":125819,"href":"https:\/\/www.ffos.unios.hr\/en\/wp-json\/wp\/v2\/pages\/125818\/revisions\/125819"}],"up":[{"embeddable":true,"href":"https:\/\/www.ffos.unios.hr\/en\/wp-json\/wp\/v2\/pages\/125692"}],"wp:attachment":[{"href":"https:\/\/www.ffos.unios.hr\/en\/wp-json\/wp\/v2\/media?parent=125818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}